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Last updated: 00:46

Industrial action

The information on this page is correct as of 25 May and is always subject to change so please check back before you travel.

If you have been affected by industrial action, we’re very sorry for any disruption to your plans. Please see our FAQs that explain what options may still be open to you including:

  • Applying for a refund and
  • For Delay Repay compensation, which you may qualify for even if you did not travel, as well as being able to claim if you travelled and your journey was delayed by 15 minutes or more

You can apply for these up to 28 days after your planned or completed date of travel (see dates below). These options are only available for strike dates, not for days after.

ASLEF has announced that industrial action by their members will take place on:

  • Wednesday 31 May - Strike day - NO trains
  • Thursday 1 June - An overtime ban
  • Saturday 3 June - Strike day - NO trains

RMT have also announced industrial action on:

  • Friday 2 June - Limited service

Travel Advice for Wednesday 31 May and Saturday 3 June

NO Southern, Thameslink, Great Northern or Gatwick Express trains will operate.

Advice for Epsom Derby and other events - Saturday 3 June

There will be NO train service at Tattenham Corner, Epsom Downs or Epsom. These stations will be closed.

If you are planning on going to the Epsom Derby Festival or any other event on our network, you will need to find alternative transport.

Travel Advice for Thursday 1 June

There is a knock-on disruption from the strike the previous day and we have been notified of a ban on overtime by ASLEF. There will be a late start to services in some locations, first trains are likely to be very busy and you may not be able to board. Throughout the rest of the day to help customers plan with fewer short notice alterations, an amended timetable with fewer services will then run. Services will be busier than usual, especially in peak hours, you may need to queue and may not be able to board your preferred service, so we recommend allowing additional time.

Please note, Gatwick Express services will not be running. Gatwick Airport will still be served by Southern and Thameslink. For a summary of the services which are running, please see below.

Travel Advice for Friday 2 June

The railway will operate limited opening hours with services starting later and finishing much earlier than normal. Some routes will finish earlier than others, and some stations will not be served at all. Please check your first and last trains carefully, as there will be no alternative travel outside of these services.

If you need to travel, always check your whole journey immediately before at National Rail.

Please note, Gatwick Express services will not be running. Gatwick Airport will still be served by Southern and Thameslink. For a summary of the services which are running, please see below.

Epsom Derby – Ladies Day

There will be NO train service at Tattenham Corner, Epsom Downs or Epsom. These stations will be closed. If you are planning on going to Ladies’ Day, you will need to find alternative transport to get to the racecourse.

Travel Advice for Sunday 4 June.

The disruption from a strike day will have a knock-on effect which means that first services will begin much later than normal, with some routes having no services before 7am. This could be later depending on where you are travelling from, so make sure to check your journey. Please note that journey planners for early morning services will not be updated until the day before travel.

We expect first services to be extremely crowded and you may not be able to board your chosen service. You are advised to start your journey later on in the morning.

Journey planner updates

The list below will show the dates affected by Industrial Action followed by (in brackets) the date the journey planners will be up-to-date.  Please ensure you plan your journey at National Rail Enquiries before you travel.

  • Wednesday 31 May (Live now) – No Trains
  • Thursday 1 June (Live now)
  • Friday 2 June (Saturday 27 May)
  • Saturday 3 June (Saturday 27 May) – No Trains
  • Sunday 4 June (live except for early morning services)

Cancellation of strike action

If strike action is cancelled or suspended at short notice we will not be able to immediately restore our normal timetable.

Rail services are created and depend on complex and integrated systems. It therefore takes some time to get everything back into place. If this is the case, more details will be published here.

FAQs

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Assisted travel

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Compensation

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Refunds

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How do I get a refund?

If you bought your ticket from us, we can process your refund.

For paper and eTickets and smartcards, please use our online refund form.

Alternatively, for paper tickets and smartcards you can also visit one of our Ticket Offices for assistance.

If you bought your ticket from another retailer or train company, you will need to contact them to request your refund.