The Key Smartcard
Buy or renew season tickets online with the Key Smartcard, and quickly load your tickets to your Smartcard with our app
The Key Smartcard offers an easier and faster way to buy, renew and use train tickets, compared to paper tickets.
It is now even quicker to load your tickets to your Smartcard with our app, allowing you to reduce the time spent at the station.
You can also enable the ability to Pay-As-You-Go by adding KeyGo during registration. If you are not travelling as frequently, KeyGo might be a suitable alternative to a season ticket.
Beat the queues
Tap & Go
Auto Delay Repay
Register for the Key Smartcard today
Order online and receive your Key Smartcard within 5 working days
Buy a Season ticket
Purchase season tickets online, or by downloading our app
Load your ticket
Use our app to load your ticket to the Key Smartcard, then tap your card to the back of your smartphone
Collect your ticket
Add your ticket to the Key Smartcard at your station by tapping the gate or validator
Add Pay-As-You-Go with KeyGo
Tap in and out
Find out more information about KeyGo
Already own a Key Smartcard?
Easy Delay Repay
Get Delay Repay notifications
We'll notify you if you're eligible for delay repay compensation
Frequently asked questions
Got some questions on where you can use the Key Smartcard, if you can get it in a ticket office or if it works on the networks of other train operators?
Take a look at some frequently asked questions about The Key Smartcard for train travel.
Terms and conditions for the Key Smartcard are found here.