Season tickets

Q: What is a Season ticket?

A Season ticket offers unlimited travel between two chosen stations for a specified duration, making it ideal for regular commuters.

Q: Can I use a Season ticket at any time of day?

Yes, Season tickets are valid at any time of day, providing maximum flexibility for your travel plans.

Q: How can I calculate savings with a Season ticket?

Use our online Season Ticket Calculator to see how much you could save compared to buying daily tickets.

Q: Are Season tickets refundable?

Yes, refunds are available for unused time on a Season ticket. Please visit our refunds page for more information.

Q: Can I use a Railcard with a Season ticket?

Whilst most Railcards cannot be applied to Season tickets, you can apply a valid 16 – 17 Saver and Job Centreplus Discount card to get a 50% discount.

Season tickets provide unlimited travel between two stations, perfect for regular commuters. Save money and enjoy convenience with weekly, monthly, and annual options.

Ticket overview

Season tickets are designed for regular travellers, offering unlimited journeys between two specified stations. Whether you travel daily or multiple times a week, season tickets save you money compared to buying individual tickets. Choose from weekly, monthly, or annual options, depending on your travel needs.

Benefits

Unlimited travel: Make as many journeys as you need between two chosen stations.
Cost savings: Save significantly compared to buying daily tickets for the same journey.
Flexible durations: Choose a Weekly, Monthly, or Annual ticket, or opt for a custom duration between one month and one year.
Convenient renewal: Easily renew your ticket online, at the station, or via our app.
Season ticket calculator: Use our online Season ticket calculator to check potential savings.
Digital convenience with sTickets: Store your Season ticket digitally as an sTicket* in the Thameslink app, making it easy to manage your travel without the need for a physical ticket.

When can I use this ticket type?

Season tickets are valid for unlimited travel between your selected start and end stations at any time of day during the ticket's validity period. They are ideal for daily commutes or frequent trips along the same route.

Things to remember

Route-specific: Season tickets are only valid for travel between the routes specified on the ticket.
Upfront cost: Annual tickets require a larger upfront payment but provide the greatest savings overall of 12 weeks’ worth of free travel.
Additional restrictions: These tickets may have extra restrictions when used with a Railcard or other discounts. Please review the terms and conditions before travel and refer to National Rail for more information.

To find out more about Season tickets please read the terms and conditions.

How can I save further, and what discounts are available?

Gold Card: If you're eligible, purchasing a full-priced Annual Season ticket unlocks a Gold Card, giving you even more value on leisure travel. Benefits include being able to purchase a National Railcard for just £10 (normally £35) and saving 1/3 on rail fares for themselves and up to three other adults, plus a 60% discount for up to four children on Off-Peak journeys across the South East of England.
keyGo: If your travel needs are irregular, consider using keyGo. It automatically calculates the best fare for your journeys, compared with a weekly Season ticket.
Monthly and annual savings: Monthly and Annual Season tickets offer greater value compared to weekly options if you travel consistently.

Reasons to book direct

No booking fees: Unlike some third-party retailers, Thameslink doesn’t charge booking fees – we think it’s only fair, that you only pay the fare.
Flexible fulfilment options: As well as paper tickets, Season tickets can be stored digitally on your smartphone as an sTicket, or you can load it onto your Key Smartcard.
If your plans change: direct bookings mean you may be eligible to apply for a refund online, through the same account you’ve purchased.

Buy a Season ticket

Frequently asked questions

What is a Season ticket?

Does my Season ticket include travel on buses?

If you have a Travelcard Season ticket, it includes unlimited bus travel within all London Zones 1-6, irrespective of what Travelcard Zones your Season Ticket covers. For other Season tickets, whilst bus travel isn't automatically included, you can add a PlusBus Season ticket to enjoy unlimited bus travel in the local area at a discounted rate. PlusBus Season tickets are available to cover your origin and/or destination stations and are available for 7-days, a month, three months or as an annual ticket. You can purchase a PlusBus Season ticket at station ticket offices or online.

Can I use a Season ticket at any time of day?

How can I calculate savings with a Season ticket?

Are Season tickets refundable?

Can I buy a new or renew my existing Season ticket in advance?

Can I use a Railcard with a Season ticket?

What happens if I lose my Season ticket?

If your season ticket has been lost, stolen or you have forgotten it but need to travel, we can help you.  

How we can help will depend on whether you hold a  

sTicket (season ticket on barcode) 
Key Smartcard 
Paper season ticket

Please see below for more information: 

sTicket (Season ticket on barcode) 

What should I do if the device holding my sTicket is lost or stolen? 

If you lose the device your sTicket is held on, you can access your sTicket via an alternative device. There is a time delay of 3 hours before the sTicket can be accessed from an alternative device.  

You must purchase a valid ticket to travel whilst waiting for your alternative device to be available;

Any tickets you do purchase to cover whole, or part of the journey covered by your season ticket whilst waiting to access your sTicket on an alternative device will be refunded. 

Tickets, receipts, or travel history (in the case of Oyster) must be in a format that can be retained by the ticket office to support the refund application. Refunding these ticket(s) will be subject to a £5 admin fee. 

Forgotten sTicket (Season ticket on barcode) 

If you purchased your season ticket from us but discover you haven’t got it with you when travelling, you must buy a valid ticket for your journey. 

On the first occasion you will get a full refund. 

If you forget your season ticket on future occasions, we will refund the extra ticket(s) you bought to travel on the day minus a £5 admin fee. 

Season Tickets held on a Key Smartcard 

What should I do if my season ticket on a Key Smartcard is lost or stolen? 

If your key season ticket was purchased from us and is valid for one month or more is lost or stolen, log into your online account and follow the links to ‘Key Smartcard replacement’. Your key Smartcard will be replaced up to 3 times free of charge and will take 3-5 days to arrive with you. 

You must purchase a valid ticket to travel whilst waiting for your replacement Key Smartcard to be received;

Any tickets do purchase to cover whole, or part of the journey covered by your season ticket whilst waiting for your replacement Key smartcard will be refunded. 

Forgotten Season Ticket held on a Key Smartcard 

If you purchased your season ticket from us but discover you haven’t got it with you when travelling, you must buy a valid ticket for your journey.  

On the first occasion you will get a full refund. 

If you forget your season ticket on future occasions, we will refund the extra ticket(s) you bought to travel on the day minus a £5 admin fee. 

Paper Season Tickets 

What should I do if my season ticket is lost or stolen? 

If your season ticket was purchased from us and is valid for one month or more is lost or stolen, you should report it immediately at any of our ticket offices. 

If your lost or stolen season ticket cannot be recovered, you can apply for a duplicate season ticket. Each application is reviewed and investigated by our Fraud Team. If your application is approved, you will be asked to attend your nominated ticket office (agreed at the time your ticket is reported) to have a duplicate season ticket issued. This is subject to a £20 admin fee. 

You must purchase a valid ticket to travel whilst your duplicate application is investigated.  

Any tickets you do purchase for whole, or part of the journey covered by your season ticket will be refunded if your application is approved. Tickets, receipts, or travel history (in the case of Oyster) must be in a format that can be retained by the ticket office to support the refund application.  

Forgotten (paper) Season Ticket  

If you purchased your season ticket from us but discover you haven’t got it with you when travelling, you must buy a valid ticket for your journey. 

On the first occasion you will get a full refund. 

If you forget your season ticket again, we will refund the extra ticket you bought to travel on the day minus a £5 admin fee. 

If you forget your season ticket a third time (or more occasions in a 12-month period), the additional ticket(s) purchased are non-refundable. 

Can I pay for a Season ticket with a cheque?

You can’t use a personal cheque to pay at ticket offices – but you can use a debit or credit card or cash.

Company cheques are only accepted at ticket offices in payment for Annual Season tickets and only in the following circumstances:

If the ticket is a new issue (first purchase) you must produce two forms of ID:
Photo ID such as a driving licence or passport
A separate ID from those detailed above which verifies your home address
If the ticket is a renewal of an existing Annual season ticket paid for by cheque, it can be issued without further verification.

The cheque should be made payable to Govia Thameslink Railway Limited.

_{*Travelcard Season tickets are not available as sTickets.}

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