Thameslink

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Last updated: 21:20

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Contact us

If you can’t find what you’re looking for in our Frequently Asked Questions here’s how to contact us.

There are lots of ways to get in touch with us at Thameslink. We might have answered your question already, so check our frequently asked questions first.

Read our FAQs

Compensation for a delay

Journey more than 15 minutes late?

Find out how to claim compensation.

Travel assistance

Need to book help with your journey?

Book assisted travel

Lost property

Left something on the train or at the station?

Find your lost items

Get involved

Want to meet our managers or get more involved?

Find out more about getting involved.

Twitter

Tweet us @TLRailUK

Phone

To find train times or for any other queries:

Call 0345 026 4700
(07:00 to 22:00 every day, except Christmas Day)

Post

Write to us at:
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch
LE65 9EB