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Find all our updated travel advice including timetable changes for those of you who need to travel on Thameslink.
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Full details of our enhanced refund policy during the Coronavirus outbreak, including how to claim a refund for unused or partially used tickets.
If you need to travel in hot weather, remember carry a bottle of water with you. If you feel unwell, stay on the platform where colleagues can help you more easily.
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Find Thameslink timetables by station, download train times and create your own custom pocket timetable
Find out more about timetables
Network Rail is delivering a vital £150m upgrade to Gatwick Airport Railway Station to relieve crowding, improve accessibility and reduce delays for commuters and leisure travellers across the South East.
There are temporary changes to how far in advance journey planners are updated with alterations to the timetables due to engineering works.
Our Key Smartcard is a great option to minimise social contact. Buy or renew season tickets online with the Key Smartcard, and quickly load your tickets to your Smartcard with our app
We’ll help you choose the right ticket type for your journey
Here’s how to find and book the right ticket for your journey on Thameslink
There’s a wide range of discounts and railcards that can save you money on Thameslink
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Fast, frequent services and great value fares
Any questions about Thameslink? Check here first for answers to everything from buying tickets to travelling on our trains.
If your train is delayed by 15 minutes or more, you may be entitled to compensation
If you haven’t used your ticket, you may be able to claim a refund
If you can’t find what you’re looking for in our Frequently Asked Questions here’s how to contact us
We are sending monthly emails highlighting planned engineering works that might affect your journey and the alternative travel arrangements in place.