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About us

Thameslink is part of Govia Thameslink Railway, the largest train operating company in the UK. Find out more about who we are and what we do.

Who are we?

Thameslink is a 24-hour mainline network rail service that first opened as a through service in 1988. We were the first substantial service to pass through the capital, delivering a core route between Bedford and Brighton via central London.

In 2014, Thameslink became a part of Govia Thameslink Railway. The Thameslink Programme has since delivered a revitalised route, greater-capacity carriages and improved multiple destinations around London.

Why choose Thameslink?

We're proud to deliver an excellent service to all our passengers. Whether you're headed to see family, catch up with friends or travelling to an important business meeting, we're with you.

We want every one of your Thameslink rail journeys to run as smoothly as possible, whether that's booking your ticket or finding your seat. We're also working to transform rail travel, so we always deliver reliable services.

Our commitments

We know you want a comfortable, reliable, and seamless train service. Our list of commitments shows how we aim to improve every aspect of your experience.

Modernising our services

Creating a modern railway is important to us. Our customers should experience a smooth and simple process throughout every element of their journey. We want to introduce new technology to keep passengers informed and simplify ticket buying.

Improving your stations

Our Passenger Benefit Fund made improvements to stations based on your suggestions. Some of the upgrades included new seats, waiting shelters, automatic doors, and LED lighting.

Security

We care about your safety and security. That's why we have dedicated Rail Enforcement Officers and Security personnel who work around the clock. We're also in regular communication with the British Transport Police to help tackle crime on the network.