What we do with your feedback
We review every single comment we receive, and those that need action are passed on to the right manager straight away.
Find out more about how our feedback process works.We’re always keen to hear what you think about Thameslink services, and we make sure all your feedback’s heard.
We review every single comment we receive, and those that need action are passed on to the right manager straight away.
Find out more about how our feedback process works.We're working to make our services more accessible
Our Access Advisory Panel is a forum for passengers and frontline staff to collaborate on advice and recommendations for improving the experience of passengers with accessibility needs.
Interested in joining the Access Advisory Panel? Click for more info.