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Last updated: 08:16
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Good customer service

Customer service is really important to us at Thameslink, and we pride ourselves on how our people deliver this every day.

If you wish to recognise some good customer service please use the Contact us form. Please select I would like to give some feedback and then Praise to submit your application.

Please note this form is for good customer service only. If you wish to make a complaint, please see our complaints handling procedure.