Help if you need a seat
Do you struggle to stand on the train, but feel awkward asking someone to give up their seat?
If you’re pregnant, disabled, over 65 or have a child under 3 or baby on board you could be entitled to priority seating.
There are priority seats on all of our trains, usually near the doors and marked with a ‘P’ sign.
Simply show your Priority Seat Card to someone sitting in one of these seats to make it clear you need it.
How do I apply for a Priority Seat Card?Fill in this form and send it to us at the address below.
Apply for a priority card form (pdf)
Do I need to send supporting documents?Yes, there's a couple of things we need from you. You’ll need to include some proof of your address – like a utility bill – and evidence of why you need priority seating, such as a doctor’s note.
See the list of documents to send with your application.
Where do I send the form and documents
To apply simply email firstname.lastname@example.org attaching a completed form, supporting documents and a colour scan of your passport photos. Alternatively you can post it to us at:
Priority Seat Card Application
Govia Thameslink Railway
2nd Floor, Monument Place
24 Monument Street
London EC3R 8AJ
Telephone: 0800 058 2844
Textphone: 0800 138 1018