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Options available to pay for your train ticket with Thameslink

Ways to pay

Details of how you can pay for your Thameslink tickets

Online booking

When you book your tickets online, you can pay by credit card, debit card, eVoucher, PayPal, Visa CheckOut, or Amazon Pay.

These tickets can then be picked up a station ticket machine, added to your Key Smartcard or delivered to you by post – First Class, Recorded Signed For, or Special Delivery.

You can find out more about buying tickets online or log in now to get started.

No need for tickets

Most stations in London allow you to pay for your journey with a contactless debit or credit card, for travel on buses, Tubes, trams and most trains.

At the ticket office

Larger Thameslink stations have staffed ticket offices where you can book ahead or buy tickets for immediate travel. You can pay by cash, debit card, credit card or National Rail vouchers. 

Unfortunately we can no longer accept personal cheques at our ticket offices. We can accept company cheques if you’re buying an annual season ticket. (By company cheque, we mean those from a PLC, limited company, partnership, registered charity, school or local authority. We can’t accept an individual’s cheque stating ‘trading as’).

To use a company cheque you must have a company headed letter to accompany the cheque, and bring two original forms of ID. One of these must be a driving licence, passport or other photo ID. The other must be a recent utility bill or another document that verifies your address.

Find a ticket office

At a ticket machine

At our self-service ticket vending machines you can:

  • Buy tickets
  • Collect tickets purchased online
  • Renew monthly season tickets
  • Buy car parking tickets
  • Top up your Oyster card (at London stations)
  • Buy smart tickets for your key smartcard (outside London)

You can pay for your tickets using cash or a credit or debit card. 

We offer a wide range of tickets from our self-service ticket machines to offer the best value fare for your journey.

If you need help using our machines or finding the right ticket, ask a member of staff for assistance where possible.

In the unlikely event that you buy a ticket from one of our self-service machines, and realise it was not the right ticket, please speak to our staff at the ticket office or our Customer Services team, ideally before travel, otherwise as soon as possible. You may be entitled to a refund for the difference in fare.

No booking fees and collect from any station in the UK

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