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Student Connect

Who can apply for a Student Connect card?

You can apply if you’re 16 to 18 and in full-time education.

How do I apply for a card?

How much does the card cost?

It’s free, but we’ll charge you £10 if you lose your card and ask for a replacement.

What discount can I get?

34% discount on adult season tickets.

How can I buy a season ticket?

You can buy your season ticket online or at your local station.

Can I buy a ticket for one term?

Yes, you buy a season ticket for a month, several months or a year, so long as your card is still valid.

Will I have to show my ID to buy a ticket?

Yes. You will need to show your valid Student Connect card.

Do my school or college need to approve the application?

Yes, you’ll need to give us the details of your school or college, and headteacher, or head of sixth form.

Can I buy Student Connect cards from my local station?

No, you have to apply online.

Can I use my card to buy a first class ticket?

No, you can only travel in standard class.

Can I use my season ticket without my card?

No, you must have the card on you whenever you travel using your season ticket.

How do I get a replacement card?

You’ll have to fill out another form and pay £10 for a replacement:

Student Connect online replacement form

If someone steals your card, give us the crime reference number when you ask for the new one.

Can I use my ticket on East Midlands trains?

Yes, you can use your card on East Midlands trains between Bedford and Luton Airport Parkway and in Cambridgeshire.

Can I use my ticket on Greater Anglia and Cross Country trains?

Yes, but only in certain areas. For details, check the network map.

Can I use my ticket on Virgin Trains East Coast services?

No, the card isn’t valid on Virgin Trains East Coast services.

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