Skip to Buy Tickets Skip to Content Skip to Recite Me Skip to Footer
There are also planned engineering works for today Check before travelling
Last updated: 13:17

Leaving from...
Going to...
Journey Types
Journey Type
Travel Dates

You cannot select more than 9 passengers


You cannot select more railcards than passengers

Add a railcard


We want to be upfront with you about our service performance. We’ve pulled together some links to help you find out more about where we are and where we’re headed.

Helpful resources

Here are some pages from around our site and around the web that will help you better understand how our service works and how we’re performing:

Keeping you informed during disruptions

In the National Rail passenger satisfaction survey, many riders said they wanted to be kept better informed during service disruptions. We’ve heard you and prepared a plan showing how we’ll keep you updated when there are delays on the line.

We prepared this plan in line with the rail industry’s Approved Code of Practice. Our guide shows the steps we take to deliver timely and accurate information during disruptions. While it’s a bit technical, it does give you a full behind-the-scenes look at what we’re doing to improve the lines of communication.

Download our Passenger information during disruption (PIDD) plan

Information about the gender pay gap

The gender pay gap is the difference in pay between men and women, explained through various statistics. It is influenced by a range of factors including the demographics of the workforce.

It is reported in terms of the mean and median difference between all the men and women in an organisation, in relation to pay and bonus, and like most organisation in the UK and in rail we do have a gender pay gap in relation to pay, however, the variance in our bonus figures is in favour of women.

Employers with 250 or more employees are required to publish gender pay gap information. The detail on the above can be found in the report on the Go Ahead website.

This is the first year of reporting and we are developing actions, in conjunction with Go Ahead and Southeastern Railway to narrow our pay gap.