Transparency in action
We’re working hard behind the scenes to track our performance, set new goals and make meaningful improvements. And we want to keep you informed and involved along the way. That’s why we publish Connections.
Connections lets you hear directly from our top managers. You can see if we measured up to our customer service targets and our on-time performance goals. And we’ll also give you the latest on upcoming improvement works.
Get the latest edition
In this issue we focus on bringing you up to date with our progress in addressing challenges and preparing for the introduction of more frequent, dependable services to, through and beyond London in 2018.
Prefer a print copy? You can find them at many of our larger stations or you can have our customer services team send you one by post.