Making it easier to travel with us
Everyone should be able to travel on our trains.
At Thameslink we’re doing everything we can to make our trains, stations and facilities as accessible as possible.
Read all about how we’re helping older and disabled passengers in our customer guide.
You can also read our policies and practices for making your journey easier.
Accessible Travel Policy
Making Rail Accessible
You can ask for a braille version from our Assisted Travel team.