London Bridge
Ticket office
Open now
Station details
| Station Operator: NR |
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| Station Code: LBG |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 1 |
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Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s) |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Thameslink, Southeastern, Southern |
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Ticket Office Note: The ticket office is located on the lower concourse. |
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| Lost Property Contact Available | Yes |
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Phone number:
0203 4684714 Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: ` |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Monday-Friday 08:00-21:00 Saturday 10:00-18:00 Sunday 10:00-18:00 |
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| Left Luggage Contact Available | Yes |
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Website:
Go to website |
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| Customer Help Points | Yes |
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Customer Help Points Note: These are available on the main concourse. |
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| Atm Machine | Yes |
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Atm Machine Note: ATMs are located on the lower and upper concourses. |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
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Post Box Note: Post Office located nearby |
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| Seated Area | No |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Various shops, cafes and restaurants |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee Shops (Seating available), Coffee Kiosks, Food Kiosks Food Outlets (Seating available) |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets can be located on the lower concourse. A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors. The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground. If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access. Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space. |
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| Tourist Information Office | No |
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Tourist Information Office Note: N/A |
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| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxis are available from the taxi rank outside the main doors at the front of the station at upper level. Alternative taxi facilities are situated on Bermondsey Street at the junction with Tooley Street. Taxis are also available from St Thomas Street. |
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| Car Hire | Yes |
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Car Hire Note: There are no car hire facilities at the station . |
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| Airport | Yes |
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Airport Note: Direct connections for Gatwick Airport and Luton Airport |
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| Metro | Yes |
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Metro Note: For North and North East Kent and South East London |
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| Bus Service | Yes |
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Bus Service Note: The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street. For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level. |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: All platforms can be accessed by lift |
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| Accessible Taxis | No |
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Accessible Taxis Note: Taxis with ramps. There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404 |
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| Accessible Ticket Machines | No |
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Accessible Ticket Machines Note: All machines are too high for wheelchair users. Staff assistance is available. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Please contact customer services of the appropriate train operator or speak to a member of the station team who will be able to assist: - Southern: 0800 138 1016 (textphone 0800 138 1018) |
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| Staff Help Available | Yes |
| Mon - Sun: 4:00 AM to 1:00 AM | |
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Staff Help Available Note: By booking through disabled travel or contacting any member of staff Monday-Saturday 04:00-01:00 |
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Assisted Travel: 0800 022 3700 08456 050 600 (text / minicom) |
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