Skip to Buy Tickets Skip to Content Skip to Footer
a hand holding a piece of luggage


Here’s everything you need to know about bringing luggage with you on your Thameslink train journey – including details about bikes on trains, step-free access, and how to get help if you’re a disabled passenger.

Where to put your luggage on board

Please don’t put luggage where it will block doors or stop other people moving through the train. Please use luggage racks or overhead storage if it’s available, and leave plenty of time to get your bags before you need to get off the train.

Step-free access

You can see if your starting and destination stations have step-free access by checking the station information page. This gives details of access facilities for each station.

Left luggage

There are left luggage facilities available at London Kings Cross station. It is under the Parcel Yard pub near platforms 9-11.

Get help with your luggage

To ask for help, simply fill in our assisted travel booking form.

Help for passengers with disabilities

If you need help with your luggage, you can use our Assisted Travel form to let us know in advance. Please try to give us at least 12 hours’ notice.

What we can help you with:

  • An item of hand luggage (something you can place on your lap)
  • Up to two larger items

The larger items should ideally each be:

  • No bigger than 30x70x90cm (such as two large suitcases)
  • Weigh no more than 23kg (= around 3 stone 9 pounds)

This is similar to airline guidelines.

Bicycles on board

You can usually bring a bike on board if there is space, but there are some restrictions on non-folding bikes at busy times. Read more about bringing bikes on our trains.

Left something on board?

Lost your umbrella, shopping bag or suitcase? We'll do our very best to help reunite you with your lost item.