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Our timetable

Last updated: 22 July 2021

Changes to timetables from 26 July

From Monday 26 July 2021, train services and times have changed on five routes as we introduce a reduced weekday timetable in response to the effects of coronavirus. This timetable will be in place until further notice, it will however be reviewed weekly and we will update you on any further changes which may be needed.

The reduced timetable will be updated in journey planners such as National Rail Enquiries each Sunday for the following seven days – the banner message on our home page shows the latest date that journey planners are updated to – we strongly recommend that customers also check again before they travel for the latest information. We know that a reduced timetable will affect journeys and we are very sorry if you need to change your travel plans as a result.

Sadly, like many other industries across the country, coronavirus is affecting our colleagues. Unfortunately, following the effect of sixteen months of disruption to the business and a rapid rise in staff now needing to isolate, we have seen such a sharp increase in short notice cancellations that we have taken the difficult decision to reduce the timetable.

We know ad-hoc cancellations are hugely frustrating for customers. Switching to a reduced timetable will help make your train service as reliable as possible under the current circumstances. Our colleagues will do everything they can to help you. We may need to make additional changes on the day and we strongly recommend that you check the latest travel information including at weekends at National Rail Enquiries.

We are very sorry if these changes affect your journey plans. We will increase services as soon as we can.

Weekday changes to train services

The following five Southern and Thameslink routes have seen a reduction or removal of service Monday-Friday. On Saturdays and Sundays, the existing service is planned to remain in place subject to temporary changes to allow engineering work. We may however need to alter services, so we recommend that customers always check for the latest information at National Rail Enquiries.

Where possible, these weekday changes are focused on lines where there is overlap at stations with other train services or where we can create new services by adding station stops on alternative trains. This change is expected to help ensure services across the network are more reliable, but we recognise it will affect your journey as you may need to use an alternative route. We are very sorry for the impact this will have on you.

Between Sutton and St Albans via Wimbledon and via Hackbridge

One train per hour will run via Wimbledon and one train per hour will run via Hackbridge. This will create a two trains per hour service between Streatham and St Albans.

Between Bedford and Gatwick Airport via Redhill

Services between Bedford and Gatwick Airport via Horley, Salfords, Earlswood and Redhill will not run. Alternative trains will call at Earlswood and Salfords hourly through the day.

This will mean a reduced service from Bedford to London with two services between Bedford, London and Brighton running per hour. During the peak hours there are extra trains that will still run during this amended timetable.

Between Clapham Junction and Watford Junction / Milton Keynes

Southern will run two services per day in each direction:

05.27 Balham to Milton Keynes Central

07.01 Milton Keynes Central to Selhurst

17.16 Selhurst to Milton Keynes Central

19.16 Milton Keynes Central to Selhurst

At other times, you will need to use London Overground and London Northwestern Railway services for stations on this route.

Between Beckenham Junction and London Bridge via Dulwich

These trains will not run, there will be no Southern service at Beckenham Junction or Birkbeck. Customers at these two stations will need to use Southeastern services (Beckenham Junction) or Tramlink (Birkbeck).

There is also no direct service between Crystal Palace and Dulwich, customers will need to use London buses to travel between West Norwood and Herne Hill for alternative trains between Herne Hill and Dulwich / London Bridge.

Between Caterham / Tattenham Corner and London Bridge

A shuttle service will run between Tattenham Corner and Purley at half-hourly frequency in busy periods and hourly throughout the day.

Caterham to London Bridge services via Tulse Hill will continue to run. In the early morning and late evening there will be other direct services between Caterham and London Bridge

Alternative trains will call at Purley Oaks and South Croydon to provide as many journey options as possible.

How far in advance can I plan my journey?

Due to a technical limitation, it is not possible to update journeys in National Rail Enquiries more than 7 days in advance. Journey planners will be updated each Saturday to cover the following seven days - check the red banner on our homepage for the latest date journey planners are updated to. Our timetables (which are at the bottom of this page) have also been updated to show the changes listed above. Please note that changes due to engineering work, or on the day disruption are not shown in our timetables. Wherever you plan your journey, it's important that you check again before you travel for the latest information using the journey planner at nationalrail.co.uk.

How do I find out about engineering works?

Due to Coronavirus, planning engineering work is harder than usual. Always check your journey before you travel, as there may be changes to services due to engineering work and any local disruption on the day. Online journey planners may only be updated with works close to when they are due to happen.

In order to keep you informed we will continue to advise you when engineering work alterations have been updated. As soon as the information is available, details of work taking place will be advertised on our engineering work page here. Information on when online journey planners are currently correct up to is available here.

Why is coronavirus affecting train services?

We have seen an increase in short notice cancellations, which are very frustrating for customers and make it increasingly difficult to plan journeys. This has been driven by the disruption to our business since the beginning of the pandemic, and a significant recent rise in isolations among critical railway staff.

We know that a reduced timetable will make some journeys more difficult, but by reducing services on a planned basis, we give customers more certainty to plan their journey. We may still need to make changes on the day, and recommend checking your journey on National Rail Enquiries or our Service Disruption page before leaving for the station. We will update our live departures and our service updates as soon as we can.

When will services change in the future?

We are keeping the current situation under weekly review and will update you if any further changes will be made.

Ticket information

For details of the availability of advance fares, please visit the advance ticket availability information here. If your pre-booked journey is changed, for example the time is amended, then you can either continue to travel on the revised timetable or apply for a refund.

There are no changes to the time restrictions on the use of:

  • Off-Peak and Super Off-Peak tickets
  • Railcards
  • London Freedom Passes

If you use Pay As You Go (PAYG) in the London area, with an Oyster card, contactless card, or mobile device:

  • You will be charged the fare for the journey you make, subject to the appropriate price cap - the price you’re charged won’t include any Ticket Acceptance in place

If you use KeyGo:

  • You will not be able to use it on other operators’ services, including those providing Ticket Acceptance
  • You will be charged for the journey you make on our trains on a different route, even if there’s Ticket Acceptance in place

To ensure you don’t pay more for your journey than normal, please buy a paper rail ticket from one of our Ticket Offices or Ticket Vending Machines, rather than using PAYG or KeyGo.

Any Ticket Acceptance detailed below on Transport for London (TfL) services, including London Buses, London Overground, London Trams and London Underground, only applies if you hold a paper rail ticket.

If you’re using eTickets or tickets held on a Key Smartcard (except for London Zones 1-6 Travelcards) you will need to buy an additional paper ticket from one of our Ticket Offices or Ticket Vending machines. After you have completed your journey, please apply for a refund at one of our Ticket Offices within 28 days.

If you no longer wish to travel or you need to travel on a different day, please check our Book with confidence information to find out more.

The following ticket acceptance is in place on weekdays:

London Northwestern services between:

  • Milton Keynes Central and London Euston, for tickets routed via the West London line or Southern Only

London Overground services between:

  • Watford Junction and London Euston, for tickets routed via the West London line or Southern Only
  • Clapham Junction and Willesden Junction, for tickets routed Southern Only

London Underground services between:

  • Victoria and Euston on the Victoria Line

London Trams services between:

  • East Croydon and Beckenham Junction

Southeastern services can be used for:

  • Any reasonable journey in the Birkbeck to Beckenham Junction area

London Buses between:

  • Purley and Caterham on Route 407

Downloadable timetables – valid from 26 July

Great Northern and Thameslink services (north of London)

Southern and Thameslink South London Metro

Southern Mainline and Thameslink (south of London)

Thameslink (Kent)