Other transport companies’ may have different policies, so be sure to check your onward journeys.
Please check our separate guidance on mobility aid scooters.
Our scooter & e-scooter policy
To keep all of our customers and staff safe, we don't allow scooters and e-scooters to be ridden at our stations or on board our trains.
If you need to transport your scooter or e-scooter on board our trains, we have limits at peak times, please see our cycle policy below for further details. This policy also applies to non-folding scooters and e-scooters.
If your scooter or e-scooter can be fully folded, you’re welcome to bring it on board any of our trains. Just be sure to fold and carry it before going through the ticket gates and when doing so, please make sure you use the wide aisle gate as this provides more space for you to walk through.
For safety reasons, we can’t take scooters and e-scooters on rail replacement vehicles such as buses. Please check for any engineering works before you travel.
Again, for the safety of both customers and our staff, we don't allow the charging of e-scooters at stations or on board our trains, due to the potential fire risk. e-scooters may not be left unattended at any time. Thanks for keeping each other safe.
Our cycle policy
If you have a fully folding cycle, you’re welcome to bring it on board any of our trains. Just be sure to fold and carry your bike before going through the ticket gates and when doing so, please make sure you use the wide aisle gate as this provides more space and time for you to walk through.
By ‘fully folding’, we mean a cycle that has small wheels and folds in more than one place. Unfortunately we don’t always have space for non-folding bikes.