Luton

Address

Luton station
Station Road
Luton
LU1 2LT

Ticket office

Monday to Friday: 5:45 AM to 9:45 PM
Saturday: 5:45 AM to 10:00 PM
Sunday: 6:45 AM to 9:45 PM

General information

Station Operator:
TL
Station Code:
LUT
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Thameslink

Passenger services

Lost Property Contact Available:
Yes
Ticket Gate:
Yes
Customer Help Points:
Yes
Customer Help Points Note:

The Assistance Meeting Point is by the Ticket Office.

Station facilities

ATM Machine:
Yes
ATM Machine Note:

ATM located in station entrance

Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Available during staffing hours

Waiting Room:
No
Waiting Room Note:

There are heated waiting areas on platforms 1 to 4.

Car parking

Car parking:
Yes

Station Road Car Park

Operator:
APCOA Parking UK
Spaces:
753
Car Parking Contact Available:
No
Phone number:
01895 262122
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
62
Type:
Stands
Location:

Located at the front of both entrances.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Please click the link for details regarding the rail replacement bus location.

Taxi Rank:
Yes
Taxi Rank Note:

Located outside the main front entrance.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This is a Category B3 station: Step free access via lift to platform 5 only (some trains to Bedford/ the East Midlands) only. Steps to all other platforms.

The Assistance Meeting Point is by the Ticket Office.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

At the front of the station and in the station car park.

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Assisted Travel:

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

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The information in this document was generated 4/2/2026 12:06:05 PM