Worcester Foregate Street
Ticket office
Open now
Station details
| Station Operator: WM |
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| Station Code: WOF |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Ticket Vending Machine is located in the Booking Hall, next to the Ticket Office window. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Worcester Foregate Street Station is accredited by the Secure Station Scheme** |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 . |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Worcester Foregate Street station |
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| Waiting Room | Yes |
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Waiting Room Note: Waiting rooms on platforms 1 & 2, step free with push button automatic door opener |
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| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: 1 to 1 contact with ticket office staff |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:40-21:30 |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Accessible lifts to both platforms. Alternatively 49 steps to platform 1 and 49 steps to platform 2. Second station entrance by lift - outside subway. Information offices on both platforms - step free on platform 1, 1 step to platform 2 (Information Office). |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: A Ticket Vending Machine is available by the Ticket Office. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 5:20 AM to 12:15 AM Sat: 5:50 AM to 12:15 AM Sun: 8:30 AM to 11:30 PM |
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Assisted Travel: If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
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