West Croydon
Ticket office
Open now
Station details
| Station Operator: LO |
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| Station Code: WCY |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | No |
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Travelcard: Zone 5 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: London Overground, Southern |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points on platforms 3 and 4. Customer assistance office on platform 1. |
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| Atm Machine | No |
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Atm Machine Note: Located on concourse Located by the ticket office |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
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Post Box Note: Post Office located nearby |
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| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: News agent High street shops |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop |
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| Telephones | No |
| Toilets | No |
| Tourist Information Office | No |
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Tourist Information Office Note: Croydon Visitor Centre is alongside East Croydon station (10 minutes walk or Tramlink) |
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| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around West Croydon station |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Platform 4 |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Information on taxis from this station is available at www.traintaxi.co.uk |
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| Car Hire | No |
| Airport | No |
| Metro | Yes |
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Metro Note: London Trams (formerly Tramlink) services to Elmers End, Beckenham Junction and New Addington via East Croydon |
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| Bus Service | No |
| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: B2 station category. Step free access available for platform 1 and 3 using the London Road car park entrance . This side gate is kept locked but has help buttons to request use. Step-free access via separate entrance to platform 4 (to Sutton). |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
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Staff Help Available Note: Customer service staff are available from start until end of service, 7 days a week |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
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