University (Birmingham)
Ticket office
Closed now
| Mon - Fri: | 7:00 AM to 8:00 PM |
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| Sat: | 8:00 AM to 7:00 PM |
| Sun: | 10:00 AM to 4:00 PM |
Station details
| Station Operator: WM | |
| Station Code: UNI |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Ticket Office Note: A Ticket Vending Machine is located in the Booking Hall. |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **University Station is accredited by the Secure Station Scheme** |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
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Toilets Note: The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00-20:00, Saturday 08:00-19:00 and Sunday 10:00-16:00. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around University station |
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| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: Yes Station is adjacent to public bike parking |
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| Cycle Storage CCTV | No |
| Taxi Rank | Yes |
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Taxi Rank Note: University (UNI) Station BBs 0121 693 3333 TOA 0121 427 8888 |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: staff will come out |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to Booking Hall. Lifts to both platforms, or 32 steps down to platform 1 (trains to Birmingham) and 31 steps to platform 2. Doors to Booking Hall have a low-level button to open. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: A Ticket Vending Machine is located in the Booking Hall. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 7:00 AM to 8:00 PM Sat: 8:00 AM to 7:00 PM Sun: 10:00 AM to 4:00 PM |
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Staff Help Available Note:
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
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