Thornaby
Ticket office
Open now
| Mon - Fri: | 5:45 AM to 7:45 PM |
|---|---|
| Sat: | 5:45 AM to 7:45 PM |
| Sun: | 9:15 AM to 5:15 PM |
Station details
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From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
General information
| Station Operator: TP | |
| Station Code: TBY |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Northern |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 600 1672 Website: Go to website |
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| False | Ticket Gate |
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| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities). |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| False | Waiting Room |
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Waiting Room Note: Within the main station building when open. Shelters are also available on both platforms. |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: APCOA on behalf of TransPennine Express Spaces: 60 Annual Charge: £365.00 Daily Charge: £3.10 Monthly Charge: £46.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £120.00 Weekly Charge: £13.50 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: The nearest taxi rank is at the station entrance. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access is provided from the station entrance to the platform. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:45 - 19:45 Sunday: 08:45 - 17:30 Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for Thornaby
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 08:31 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| 08:40 | Hexham via Hartlepool Platform 1 | 1 | On time | coaches | See details on departure to Hexham via Hartlepool |
| 08:42 | Saltburn Platform 2 | 2 | On time | coaches | See details on departure to Saltburn |
| 08:49 | Nunthorpe Platform 2 | 2 | 08:51 2 mins late | coaches | See details on departure to Nunthorpe |
| 08:53 | Darlington Platform 1 | 1 | On time | coaches | See details on departure to Darlington |
| 09:15 | Saltburn Platform 2 | 2 | On time | coaches | See details on departure to Saltburn |
| 09:27 | Manchester Airport Platform 1 | 1 | On time | See details on departure to Manchester Airport | |
| 09:29 | Redcar Central Platform 2 | 2 | 09:32 3 mins late | See details on departure to Redcar Central | |
| 09:31 | Bishop Auckland Platform 1 | 1 | On time | coaches | See details on departure to Bishop Auckland |
| 09:40 | Hexham via Hartlepool Platform 1 | 1 | On time | coaches | See details on departure to Hexham via Hartlepool |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 08:31 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 08:40 | Nunthorpe Platform 1 | 1 | On time | coaches | See details on departure to Nunthorpe |
| 08:41 | Darlington Platform 2 | 2 | On time | coaches | See details on departure to Darlington |
| 08:48 | Carlisle Platform 2 | 2 | 08:50 2 mins late | coaches | See details on departure to Carlisle |
| 08:53 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 09:15 | Darlington Platform 2 | 2 | On time | coaches | See details on departure to Darlington |
| 09:26 | Redcar Central Platform 1 | 1 | On time | See details on departure to Redcar Central | |
| 09:28 | Manchester Airport Platform 2 | 2 | 09:31 3 mins late | See details on departure to Manchester Airport | |
| 09:31 | Saltburn Platform 1 | 1 | On time | coaches | See details on departure to Saltburn |
| 09:40 | Nunthorpe Platform 1 | 1 | On time | coaches | See details on departure to Nunthorpe |