Thornaby

Thornaby station
Mandale Road
Thornaby
TS17 6AW

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Station details

Station Operator: TP
Station Code: TBY

Staffing Level: partTime
CCTV: Yes

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators: Northern, TransPennine Express

Lost Property Contact Available	No
Phone number: 0345 600 1672 Website: Go to website
Ticket Gate	No
DepartureScreens, Announcements,

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Left Luggage Contact Available

Customer Help Points

Customer Help Points Note:

Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.

When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Shops	No
Showers	No
Station Buffet	Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins)	Yes
Toilets	Yes
Toilets Note: A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Find WiFi Hotspots around Thornaby station
Waiting Room	No
Waiting Room Note: Within the main station building when open. Shelters are also available on both platforms.

Car parking	Yes
Name: Station Car Park Operator: APCOA on behalf of TransPennine Express Spaces: 60 Annual Charge: £365.00 Daily Charge: £3.10 Monthly Charge: £46.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £120.00 Weekly Charge: £13.50

Car Parking Contact Available	No
Phone number: Website: Go to website

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 12 Type: Stands Location: On the approach road opposite the ticket office

Cycle Storage CCTV	No

Taxi Rank	Yes
Taxi Rank Note: The nearest taxi rank is at the station entrance.
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Step free access is provided from the station entrance to the platform. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:45 - 19:45 Sunday: 08:45 - 17:30 This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Staff Help Available	Yes
Mon - Fri: 5:45 AM to 7:45 PM Sat: 5:45 AM to 7:45 PM Sun: 9:15 AM to 5:15 PM
Assisted Travel: Please call 0800 107 2149 to book assistance at this station.

Departures

Arrivals

No timetables.