Closed now
| Mon: | 7:00 AM to 1:00 PM |
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| Tue: | 7:00 AM to 1:00 PM |
| Wed: | 7:00 AM to 1:00 PM |
| Thu: | 7:00 AM to 1:00 PM |
| Fri: | 7:00 AM to 5:00 PM |
| Sat: | 9:00 AM to 4:00 PM |
| Station Operator: LM | |
| Station Code: THW |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: A Permit to Travel Machine is available for use when no other ticket buying facilities are available. |
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On both platforms |
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
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Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around The Hawthorns station |
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| False | Waiting Room |
| true | Car parking |
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Name: Station Car Park Operator: Network West Midlands Spaces: 182 Annual Charge: Daily Charge: Monthly Charge: Off Peak Charge: Six Monthly Charge: Per Hour Charge: Three Monthly Charge: Weekly Charge: |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
| True | Taxi Rank |
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Taxi Rank Note: Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122 |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| True | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are not available |
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| False | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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