|Station Operator: NT|
|Station Code: SUN|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Applicable Operators: Northern
|Lost Property Contact Available||No|
Website: Go to website
|Left Luggage Contact Available||No|
|Customer Help Points||No|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Find WiFi Hotspots around Sunderland station
Waiting Room Note:
There is a waiting room between platform 1 and 4 .
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||No|
Taxi Rank Note:
Taxi rank outside of the station.
Tyne and Wear metro station close to the station. 0191 203 3333
Bus Service Note:
Busline 0871 200 2233
|Accessible Booking Office Counter||No|
Accessible Booking Office Counter Note:
staff will come out of the office to assist
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.
To find our more about travelling around this station, please see the 360 map click here
Accessible Taxis Note:
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
Located on the North Concourse and accepts cash and cards.
|Impaired Mobility Set Down||No|
Impaired Mobility Set Down Note:
No designated area is provided. The station front may be used for set down purposes.
|Staff Help Available||Yes|
|Mon - Fri: 5:15 AM to 12:00 AM
Sat: 5:15 AM to 12:00 AM
Sun: 6:30 AM to 12:00 AM
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.