Sunderland
Ticket office
Closed now
Mon - Fri: | 6:15 AM to 6:00 PM |
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Sat: | 6:15 AM to 6:00 PM |
Sun: | 8:00 AM to 5:00 PM |
Station details
Station Operator: NT | |
Station Code: SUN |
Staffing Level: Full Time | |
CCTV: No |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: Northern |
Lost Property Contact Available | No |
Phone number:
08002006060 Website: Go to website |
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Ticket Gate | No |
DepartureScreens, Announcements, |
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Customer Services: 08002006060 |
Left Luggage Contact Available | No |
Customer Help Points | No |
Atm Machine | No |
Baby Change | No |
Bureau De Change | No |
Post Box | No |
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
Showers | No |
Station Buffet | Yes |
Telephones (Cards & Coins) | No |
Toilets | No |
Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | No |
Wifi Note: Find WiFi Hotspots around Sunderland station |
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Waiting Room | No |
Waiting Room Note: There is a waiting room between platform 1 and 4 . |
Car parking | No |
Cycle Storage Availability | No |
Cycle Storage CCTV | Yes |
Taxi Rank | Yes |
Taxi Rank Note: Taxi rank outside of the station. |
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Car Hire | No |
Airport | No |
Metro | Yes |
Metro Note: Tyne and Wear metro station close to the station. 0191 203 3333 |
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Bus Service | Yes |
Bus Service Note: Busline 0871 200 2233 |
Accessible Booking Office Counter | No |
Accessible Booking Office Counter Note: staff will come out of the office to assist |
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Accessible Public Telephones | No |
Accessible Toilets | No |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Lifts to all platforms for disabled passengers from the North end of the station. Open for all services. |
Accessible Taxis | No |
Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: Located on the North Concourse and accepts cash and cards. |
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Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Mon - Fri: 5:15 AM to 12:00 AM Sat: 5:15 AM to 12:00 AM Sun: 6:30 AM to 12:00 AM |
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Assisted Travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |