Stoke-on-Trent

Address

Stoke-on-Trent station
Station Road
Stoke-on-Trent
ST4 2AA

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Closed now

Please be advised at current the main entrance at this location is locked out of use as a result of structural damage to the building, due to the damage platform 1 is also not fit for use. Please alternatively use the back entrance on platform 2 to gain access to the station, all train running will arrive and depart on platform 2.

Station Operator: VT
Station Code: SOT

Staffing Level: Full Time
CCTV: Yes

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: Ticket machines can be found in the booking hall.

Lost Property Contact Available	Yes
Website: Go to website
Ticket Gate	Yes
DepartureScreens, Announcements, ArrivalScreens,
Customer Services: Customers are encouraged to approach a member of station staff with any customer information enquiry.

Left Luggage Contact Available	No
Customer Help Points	Yes

Atm Machine	Yes
Baby Change	Yes
Bureau De Change	No
Post Box	Yes
Seated Area	Yes
First Class Lounge	Yes
First Class Lounge Note: There is currently no First Class lounge at this station

Shops	Yes
Showers	No
Station Buffet	Yes
Telephones (Cards & Coins)	No
Toilets	Yes
Toilets Note: The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
Tourist Information Office	No
Trolleys	Yes
WebKiosk	No
WiFi	Yes
Waiting Room	Yes
Waiting Room Note: Platforms 1 & 2

Car parking	Yes
Name: Stoke on Trent Car Park 1 (South End of Platform 1) Operator: Avanti West Coast Spaces: 157 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A

Car Parking Contact Available	No
Phone number: Website: Go to website Note: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff.

Car Parking Contact Available

Phone number:
Website: Go to website
Note:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 88 Type: Compound Location: all platforms

Cycle Storage CCTV	Yes

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step-free access to all platforms / the platform

Accessible Taxis	No
Accessible Taxis Note: By the North end of platform 1
Accessible Ticket Machines	No
Impaired Mobility Set Down	Yes
Staff Help Available	Yes
Mon - Fri: 5:30 AM to 12:00 AM Sat: 5:30 AM to 11:30 PM Sun: 7:30 AM to 12:00 AM
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

No timetables.