Rugby
Ticket office
Open now
Station details
| Station Operator: VT |
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| Station Code: RUG |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: West Midlands Trains |
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Ticket Office Note: Ticket machines can be found in the booking hall. |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Monday - Saturday 05:00 - 01:00 Sunday 08:00 - 01:00. Available from the Customer Information point located on platform 2. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Toilets available on Platform 2 and 5.
Toilet opening hours:
Monday to Friday: 5am to 2am
Saturday: 5am to 2am
Sunday: 7:45am to 1:45am
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | Yes |
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Waiting Room Note: Seating available on all platforms. Waiting rooms available on all platforms. |
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| Car parking | Yes |
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Name: Station Car Park 1 - Railway Terrace Operator: Avanti West Coast Spaces: 57 Annual Charge: £950.00 Daily Charge: £9.00 Monthly Charge: £110.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £308.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For information how to get to the car park, visit the Avanti West Coast website. Different rates apply to non-rail users. Contact a member of staff for assistance. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Nearest Birmingham International Airport |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: An accessible toilet is available on platform 2 and 5, accessed using a RADAR key |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A - This station has step-free access to all platforms / the platform
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:00 AM to 2:00 AM Sat: 5:00 AM to 2:00 AM Sun: 7:45 AM to 1:45 AM |
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Staff Help Available Note: Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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