Closed now
| Mon - Fri: | 5:45 AM to 8:00 PM |
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| Sat: | 5:45 AM to 8:00 PM |
| Sun: | 8:00 AM to 7:50 PM |
| Station Operator: VT | |
| Station Code: RUG |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: London Midland |
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Ticket Office Note: Ticket machines can be found in the booking hall. |
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Monday - Saturday 05:00 - 01:00 Sunday 08:00 - 01:00. Available from the Customer Information point located on platform 2. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The National key toilets are located on Platform 4, Platform 5 and at the front of the station; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| True | Waiting Room |
| true | Car parking |
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Name: Station Car Park 1 - Railway Terrace Operator: Virgin Trains Spaces: 57 Annual Charge: £950.00 Daily Charge: £9.00 Monthly Charge: £110.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £308.00 Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: The weekend rate is applicable on bank holidays. |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
| False | Taxi Rank |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Nearest Birmingham International Airport |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| False | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Accessible Taxis |
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| False | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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