Rugby
Ticket office
Closed now
Station details
| Station Operator: VT |
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| Station Code: RUG |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: West Midlands Trains |
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Ticket Office Note: Ticket machines can be found in the booking hall. |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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Customer Services: Monday - Saturday 05:00 - 01:00 Sunday 08:00 - 01:00. Available from the Customer Information point located on platform 2. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The National key toilets are located on Platform 4, Platform 5 and at the front of the station; these toilets are operated by a radar key. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: Closed until further notice. |
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| Car parking | Yes |
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Name: Station Car Park 1 - Railway Terrace Operator: Avanti West Coast Spaces: 57 Annual Charge: £950.00 Daily Charge: £9.00 Monthly Charge: £110.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £308.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For information how to get to the car park, visit the Avanti West Coast website. Different rates apply to non-rail users. Contact a member of staff for assistance. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Nearest Birmingham International Airport |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step-free access to all platforms / the platform Steep ramp from entrance to platforms, staff are available to help. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:00 AM to 2:00 AM Sat: 5:00 AM to 2:00 AM Sun: 7:45 AM to 1:45 AM |
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