Reading West
Ticket office
Open now
Station details
| Station Operator: GW |
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| Station Code: RDW |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: On Platform 2 |
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| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | No |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Connect to "GWR Free Station WiFi" |
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| Waiting Room | No |
| Car parking | No |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | No |
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| Taxi Rank | Yes |
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Taxi Rank Note: No |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | No |
| Step Free Access | No |
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Step Free Access Note: Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road. Otherwise this station can be classified as Category C. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available. Please request staff assistance. |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 10:45 AM Sat: Unavailable Sun: Unavailable |
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Staff Help Available Note: Meeting point: platform. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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