Ponders End station
|Station Operator: LE|
|Station Code: PON|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Website: Go to website
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Bus Service Note:
Transport for London buses operate from outside the station
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||No|
|Step Free Access||Yes|
Step Free Access Note:
This station has step free access to both platforms via a ramped footbridge.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
Staff Help Available Note:
This is a Driver only operated train service and the station is unstaffed. Staff help is available on request only. Customers are advised to use Tottenham Hale (2.5 miles south) for trains towards London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.