|Station Operator: GW|
|Station Code: PLY|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Applicable Operators: Great Western Railway
Ticket Office Note:
In ticket hall
|Lost Property Contact Available||No|
Website: Go to website
DepartureScreens, Announcements, ArrivalScreens,
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Atm Machine Note:
Adjacent station entrance
|Bureau De Change||No|
Post Box Note:
Adjacent taxi rank
|First Class Lounge||No|
WHSmith and Spar Supermarket, Coffee shops and vending machines
Station Buffet Note:
Coffee shops and vending machines
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
|Tourist Information Office||No|
Connect to "GWR Free Station WiFi"
Waiting Room Note:
Entrance area, Platforms 4, 5/6 and 7/8
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Annual Charge: £1370.00
Daily Charge: £9.70
Monthly Charge: £172.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £470.00
Weekly Charge: £48.50
|Car Parking Contact Available||No|
Phone number: 0345 165 2030
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
Station pay phones are not accessible
Accessible Toilets Note:
The radar key is available from station staff.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible taxis are available. Please request staff assistance.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
Accessible ticket machines are located at the station entrance by the ticket office.
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
|Staff Help Available||Yes|
|Mon - Fri: 4:30 AM to 1:00 AM
Mon: 4:30 AM to 1:00 AM
Tue: 4:30 AM to 1:00 AM
Wed: 4:30 AM to 1:00 AM
Thu: 4:30 AM to 1:00 AM
Fri: 4:30 AM to 1:00 AM
Sat: 4:30 AM to 1:00 AM
Sun: 8:00 AM to 12:00 AM
Staff Help Available Note:
Meeting point: Gateline.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.