|Station Operator: GR|
|Station Code: PBO|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Ticket Office Note:
In Travel Centre and on concourse.
|Lost Property Contact Available||No|
Website: Go to website
Ticket Gate Comments:
This station has Secure Station Accreditation
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
|Left Luggage Contact Available||No|
|Customer Help Points||No|
Customer Help Points Note:
But there is a floorwalker in reception, a CIP by the entrance also
|Bureau De Change||No|
Post Box Note:
Located at the front of the station
|First Class Lounge||Yes|
First Class Lounge Note:
The First Class Lounge For LNER customers is located in the Great Northern Hotel directly opposite the station.
The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1.
|Tourist Information Office||No|
Waiting Room Note:
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Name: Main station
Operator: London North Eastern Railway
Annual Charge: £1385.00
Daily Charge: £15.00
Monthly Charge: £195.00
Off Peak Charge: £5.00
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £460.00
Weekly Charge: £49.00
|Cycle Storage Availability||Yes|
Alongside station entrance and adjacent to BTP office
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Taxis are available, whilst services run, there is also a private hire firm situated at the station.
Peterborough Taxis: 01733 777 000
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.
Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.
Accessible Taxis Note:
Outside station plus we can book by phone
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon: 4:00 AM to 12:30 AM
Tue: 4:00 AM to 12:30 AM
Wed: 4:00 AM to 12:30 AM
Thu: 4:00 AM to 12:30 AM
Fri: 4:00 AM to 12:30 AM
Sat: 4:00 AM to 12:30 AM
Sun: 6:00 AM to 12:30 AM
Staff Help Available Note:
Assistance meeting point is Customer Information Point in main concourse