Newark Northgate
Ticket office
Closed now
Station details
| Station Operator: GR |
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| Station Code: NNG |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Booking hall |
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| Lost Property Contact Available | No |
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Phone number:
03457 225333 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. This station has Secure Station Accreditation |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
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Customer Help Points Note: 2 situated north and south car parks.Disabled toilets.
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop and Café available for refreshments |
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| Telephones | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1 and between Platforms 2 and 3. The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1 or from station staff on Platform 2/3. Toilet opening hours are at all times that the station is open. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | Yes |
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Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 1 Costa Waiting Room
South Waiting Room
Platform 2/3 North and South Waiting Rooms
Middle Waiting Room
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| Car parking | Yes |
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Name: North Car Park Operator: London North Eastern Railway Spaces: 289 Annual Charge: £1375.00 Daily Charge: £12.50 Monthly Charge: N/A Off Peak Charge: £6.25 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £50.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Newark Northgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings inc. East Coast Taxi's 01636610312 |
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| Car Hire | No |
| Airport | No |
| Metro | Yes |
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Metro Note: |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a radar key. A radar key is available from the Customer Information Point on Platform 1 or from station staff on Platforms 2/3. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Lift available. Newark Northgate has a RNIB Map for All located outside the main entrance to the left of the doors. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Advance booking advisable |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:45 AM to 1:15 AM Sat: 5:45 AM to 10:30 PM Sun: 9:00 AM to 12:30 AM |
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Staff Help Available Note: When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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