New Cross
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:00 PM |
|---|---|
| Sat: | 6:10 AM to 8:00 PM |
| Sun: | 8:10 AM to 8:00 PM |
Station details
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AlertsShow detailsHide details
The lifts at New Cross are out of service until further notice.
General information
| Station Operator: SE | |
| Station Code: NWX |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 2 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
Station facilities
| True> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: newspapers |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee kiosk |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform C |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| True | Waiting Room |
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Waiting Room Note: in booking hall only available when staff are present |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Platform c |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Access to all platforms and interchange via lifts. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: station forecourt/ booking hall |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for New Cross
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 20:57 | Barnehurst Platform C | C | On time | See details on departure to Barnehurst |
| 20:57 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 21:00 | Orpington Platform C | C | On time | See details on departure to Orpington |
| 21:01 | London Cannon Street Platform A | A | On time | See details on departure to London Cannon Street |
| 21:07 | Hayes (Kent) Platform C | C | 21:14 7 mins late | See details on departure to Hayes (Kent) |
| 21:08 | London Cannon Street Platform A | A | 21:12 4 mins late | See details on departure to London Cannon Street |
| 21:12 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 21:14 | London Cannon Street Platform A | A | On time | See details on departure to London Cannon Street |
| 21:19 | Woolwich Arsenal Platform C | C | On time | See details on departure to Woolwich Arsenal |
| 21:27 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 21:30 | Orpington Platform C | C | On time | See details on departure to Orpington |
| 21:31 | London Cannon Street Platform A | A | On time | See details on departure to London Cannon Street |
| 21:37 | Hayes (Kent) Platform | On time | See details on departure to Hayes (Kent) | |
| 21:38 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 21:42 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 21:44 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 21:49 | Woolwich Arsenal Platform | On time | See details on departure to Woolwich Arsenal | |
| 21:57 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 22:00 | Orpington Platform | On time | See details on departure to Orpington | |
| 22:01 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:07 | Hayes (Kent) Platform | On time | See details on departure to Hayes (Kent) | |
| 22:08 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:12 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 22:14 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:19 | Woolwich Arsenal Platform | On time | See details on departure to Woolwich Arsenal | |
| 22:27 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 22:30 | Orpington Platform | On time | See details on departure to Orpington | |
| 22:31 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:37 | Hayes (Kent) Platform | On time | See details on departure to Hayes (Kent) | |
| 22:38 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:42 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 22:44 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:49 | Woolwich Arsenal Platform | On time | See details on departure to Woolwich Arsenal |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 20:49 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 20:56 | London Cannon Street Platform C | C | On time | See details on departure to London Cannon Street |
| 20:59 | London Cannon Street Platform C | C | On time | See details on departure to London Cannon Street |
| 21:01 | London Cannon Street Platform A | A | On time | See details on departure to London Cannon Street |
| 21:04 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 21:06 | London Cannon Street Platform C | C | 21:13 7 mins late | See details on departure to London Cannon Street |
| 21:08 | Orpington Platform A | A | 21:12 4 mins late | See details on departure to Orpington |
| 21:13 | Hayes (Kent) Platform A | A | On time | See details on departure to Hayes (Kent) |
| 21:18 | London Cannon Street Platform C | C | On time | See details on departure to London Cannon Street |
| 21:19 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 21:29 | London Cannon Street Platform C | C | On time | See details on departure to London Cannon Street |
| 21:31 | London Cannon Street Platform A | A | On time | See details on departure to London Cannon Street |
| 21:34 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 21:36 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 21:38 | Orpington Platform | On time | See details on departure to Orpington | |
| 21:43 | Hayes (Kent) Platform | On time | See details on departure to Hayes (Kent) | |
| 21:48 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 21:49 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 21:59 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:01 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:04 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 22:06 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:08 | Orpington Platform | On time | See details on departure to Orpington | |
| 22:13 | Hayes (Kent) Platform | On time | See details on departure to Hayes (Kent) | |
| 22:18 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:19 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 22:29 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:31 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:34 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |
| 22:36 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:38 | Orpington Platform | On time | See details on departure to Orpington | |
| 22:43 | Hayes (Kent) Platform | On time | See details on departure to Hayes (Kent) | |
| 22:48 | London Cannon Street Platform | On time | See details on departure to London Cannon Street | |
| 22:49 | Dalston Junction Platform D | D | On time | See details on departure to Dalston Junction |