Malvern Link
Ticket office
Closed now
Mon: | 6:30 AM to 1:00 PM |
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Tue: | 6:30 AM to 1:00 PM |
Wed: | 6:30 AM to 1:00 PM |
Thu: | 6:30 AM to 1:00 PM |
Fri: | 6:30 AM to 6:00 PM |
Sat: | 8:00 AM to 2:00 PM |
Sun: | to |
Station details
Station Operator: WM | |
Station Code: MVL |
Staffing Level: partTime | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Ticket Office Note: A Permit to Travel machine is available for use when the Ticket Office is closed. |
Lost Property Contact Available | No |
Website: Go to website |
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Ticket Gate | No |
DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Malvern Link Station is accredited by the Secure Station Scheme** |
Left Luggage Contact Available | No |
Customer Help Points | Yes |
Atm Machine | No |
Baby Change | No |
Bureau De Change | No |
Post Box | No |
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
Showers | No |
Station Buffet | No |
Telephones (Cards & Coins) | Yes |
Toilets | No |
Toilets Note: N/A |
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Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | No |
Wifi Note: Find WiFi Hotspots around Malvern Link station |
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Waiting Room | Yes |
Car parking | Yes |
Name: Station Car Park Operator: Indigo Spaces: 96 Annual Charge: £152.00 Daily Charge: £1.00 Monthly Charge: £15.50 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £4.20 |
Car Parking Contact Available | No |
Phone number: 0330 1235 247 Website: Go to website Note: Website: https://uk.parkindigo.com/en/west-midlands-trains |
Cycle Storage Availability | Yes |
Sheltered: No |
Cycle Storage CCTV | Yes |
Taxi Rank | Yes |
Taxi Rank Note: Link 01684 566665 |
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Car Hire | No |
Airport | No |
Metro | No |
Bus Service | Yes |
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessible Booking Office Counter | No |
Accessible Booking Office Counter Note: 1 to 1 contact with ticket office staff |
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Accessible Public Telephones | No |
Accessible Public Telephones Note: Public telephones are not accessible |
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Accessible Toilets | No |
Accessible Toilets Note: N/A |
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Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | No |
Step Free Access Note: Level access to Hereford platform from car park via side gate. Footbridge with 21 steps up and down between platforms. Step-free access to Birmingham platform (2) via slope from side road. Step free route between platforms is 400m. 1 step to Booking Hall from both main entrance and Hereford platform. |
Accessible Taxis | No |
Accessible Taxis Note: Accessible taxis are not available |
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Accessible Ticket Machines | No |
Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Mon: 6:30 AM to 1:00 PM Tue: 6:30 AM to 1:00 PM Wed: 6:30 AM to 1:00 PM Thu: 6:30 AM to 1:00 PM Fri: 6:30 AM to 6:00 PM Sat: 8:00 AM to 2:00 PM |
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Staff Help Available Note:
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |