Lymington Pier station
|Station Operator: SW|
|Station Code: LYP|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
Applicable Operators: South Western Railway
Ticket Office Note:
On the platform
|Lost Property Contact Available||No|
Website: Go to website
Please contact our Customer Service Centre on 0345 6000 650
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help points are available on all platforms
|Bureau De Change||No|
|First Class Lounge||No|
The nearest toilet facilities are located in the Wightlink Terminal.
|Tourist Information Office||No|
Find WiFi Hotspots around Lymington Pier station
Waiting Room Note:
Seating available and it complies with the code of practice. Perch seating is available in the shelters.
|Cycle Storage Availability||No|
|Cycle Storage CCTV||No|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Toilets Note:
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step-free category A Station - This station has step-free access to all platforms.
Please be aware that this station has no tactile paving on the platform edge.
This station does not have a PA system to announce train services. It only has Customer Information Screens to show train services from this station.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Impaired Mobility Set Down||No|
|Staff Help Available||No|
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.