|Station Operator: IL|
|Station Code: LKE|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Website: Go to website
Please contact our Customer Services Department on 0345 6000 650
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
|Cycle Storage Availability||No|
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step-free access category B2
Long ramp to platform at gradient of up to 1:8
This station does not have any Customer Information Screens or a PA system to announce train services from this station.
|Accessible Ticket Machines||No|
Accessible Ticket Machines Note:
|Impaired Mobility Set Down||No|
|Staff Help Available||No|
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.