Hull
Ticket office
Closed now
| Mon - Fri: | 5:30 AM to 8:00 PM |
|---|---|
| Sat: | 5:30 AM to 8:00 PM |
| Sun: | 8:15 AM to 7:15 PM |
Station details
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From Sunday 02 February 2020 Penalty Fares will apply at this station.
If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.
How to book a bike space:
• WhatsApp: 07812 223 336
• Twitter: @TPEAssist
• Phone: Call 0345 600 1671 (Option 3)
• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.
• Booking Office: Cycle reservations can be requested at any booking office.
General information
| Station Operator: TP | |
| Station Code: HUL |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Northern, TransPennine Express |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 600 1672 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: To speak to a member of our team please call 0345 600 1671 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located in the pavilion on the Station Concourse. The National key toilets are located in the pavilion on the station Concourse; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| True | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: APCOA on behalf of TransPennine Express Spaces: 280 Annual Charge: £655.00 Daily Charge: £5.20 Monthly Charge: £75.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £196.00 Weekly Charge: £23.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: The nearest taxi rank is outside the station. |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Humberside Airport: Daily, regular limited stop bus service X1 'Humber Flyer', operated by Stagecoach. For details: www.stagecoachbus.com/hull |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: The National key toilets are located in the pavilion on the Station Concourse; these toilets are operated by a radar key. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access is provided from the station entrance to all platforms. This station is staffed for all services. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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