Holyhead
Ticket office
Closed now
Station details
| Station Operator: AW |
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| Station Code: HHD |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Inside the ferry terminal. |
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| Lost Property Contact Available | Yes |
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Phone number:
03333 211 202 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
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Customer Help Points Note: Ticket office for advice only. |
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| Atm Machine | Yes |
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Atm Machine Note: Located on the concourse. |
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| Baby Change | Yes |
| Bureau De Change | Yes |
| Post Box | No |
| Seated Area | No |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Passport Photo Booth |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Black Bridge Operator: Stena Line Spaces: 0 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 08705755755 Website: Go to website Note: £4 for 12 hours £8 for 24 hours |
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| Cycle Storage Availability | Yes |
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Sheltered: No On Platform 2 by the gate (in ferry port area). |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: At the front of the station |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: For the nearest bus stop, walk across the footbridge and turn right onto the main road. |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. |
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| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: Twenty Four Hours Sat: 12:00 AM to 9:45 PM Sun: 7:00 AM to 12:00 AM |
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Staff Help Available Note: Monday to Friday 00:00 to 23:59 (24 hours) Saturday 00:01 to 21:45 Sunday 07:00 to 00:00 |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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