|Station Operator: NT|
|Station Code: HEW|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
Applicable Operators: Northern
|Lost Property Contact Available||No|
Website: Go to website
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
|Tourist Information Office||No|
Find WiFi Hotspots around Heworth station
Waiting Room Note:
|Cycle Storage Availability||No|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Taxi rank close to the station.
Tyne and Wear metro station close to the station. 0191 203 3333
Bus Service Note:
No bus stop close by.
Busline 0871 200 2233
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
To find our more about travelling around this station, please see the 360 map click here
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|
|Staff Help Available||No|
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.