|Station Operator: AW|
|Station Code: HFD|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: Great Western Railway, West Midlands Trains
Ticket Office Note:
The ticket office is inside the station building.
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
DepartureScreens, Announcements, ArrivalScreens,
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
Station Buffet Note:
The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
|Tourist Information Office||No|
Name: Main Car Park
Operator: National Car Parks Ltd
Annual Charge: N/A
Daily Charge: N/A
Monthly Charge: N/A
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: N/A
Weekly Charge: N/A
|Cycle Storage Availability||Yes|
Limited cycle stands are available in the car park, adjacent to the bus shelter.
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Taxi rank in the station car park, adjacent to the station building.
|Accessible Booking Office Counter||Yes|
Accessible Booking Office Counter Note:
A low level counter is available at the Ticket Office.
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
The pay phone (coins only) is available for use on platform 3.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access through the ticket hall to Platform 3 and 4.
A footbridge lifts connects Platforms 1 and 2.
Accessible Taxis Note:
Available from the taxi rank.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine(s) take cash, and major debit and credit cards.
The ticket machines are only accessible during ticket office opening hours.
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Set down and pick up in the station car park, adjacent to the station building.
|Staff Help Available||Yes|
|Mon: 6:00 AM to 10:00 PM
Tue: 6:00 AM to 10:00 PM
Wed: 6:00 AM to 10:00 PM
Thu: 6:00 AM to 10:00 PM
Fri: 6:00 AM to 10:00 PM
Sat: 6:00 AM to 10:00 PM
Sun: 9:00 AM to 10:00 PM
Staff Help Available Note:
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.