Heaton Chapel
Ticket office
Closed now
| Mon - Fri: | 6:30 AM to 1:00 PM |
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| Sat: | 7:30 AM to 2:00 PM |
| Sun: | 9:00 AM to 4:30 PM |
Station details
| Station Operator: NT | |
| Station Code: HTC |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Northern |
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Ticket Office Note: In the waiting shelter on the Manchester bound platform Accepts card payments only |
| False> | Lost Property Contact Available |
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Phone number:
08002006060 Website: Go to website |
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| False | Ticket Gate |
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DepartureScreens, Announcements, |
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Customer Services: 08002006060 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Platforms 1&2 |
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Heaton Chapel station |
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| False | Waiting Room |
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Waiting Room Note: shelters only |
| false | Car parking |
| True | Cycle Storage Availability |
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Sheltered: No |
| False | Cycle Storage CCTV |
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| True | Metro |
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Metro Note: GMPTE 0161 228 7811 |
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| True | Bus Service |
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Bus Service Note: On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233 |
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Ticket office staff make every effort to provide the assistance that disabled passengers require. |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform |
| False | Accessible Taxis |
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| False | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: No designated area is provided. Street set down only available. |