Halewood
Ticket office
Closed now
Station details
| Station Operator: NT |
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| Station Code: HED |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | No |
| Smartcard Topup | No |
| Ticket Machine | No |
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Penalty Fares: Applicable Operators: Northern |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: 08002006060 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Platforms 1&2 |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Halewood station |
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| Waiting Room | No |
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Waiting Room Note: shelters only |
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| Car parking | No |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Bus stops (on Hollies Road) close to station entrance. Busline 0870 608 2608 |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Ticket office staff make every effort to provide the assistance that disabled passengers require. |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B station, please note there are no tactile pavings at this station - Access to the Manchester bound platform is by a series of four ramps. The first two are 25 metres, then 15 metres, then 25 metres with a rest platform between each or, via the first slope and then up two separate flights of steps with 25 steps in total. Access to the Liverpool bound platform is off Hollies Road via three slopes each 50 metes long with rest platforms or, by two flights of stairs with 18 steps with intermediate rest platform. Steps begin 25 metres down the ramp and end with a 27 metre ramp. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: No designated area is provided. Street set down only available. |
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| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 1:00 PM Sat: 7:30 AM to 2:00 PM Sun: 9:00 AM to 4:30 PM |
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Assisted Travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |
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