Folkestone West
Ticket office
Closed now
| Mon - Fri: | 6:25 AM to 1:05 PM |
|---|---|
| Sat: | 7:35 AM to 2:15 PM |
| Sun: | to |
Station details
| Station Operator: SE | |
| Station Code: FKW |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: Platform 1 entrance from Car Park |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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| Ticket Gate | No |
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ArrivalScreens, |
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Customer Services: 0345 322 7021 |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On platform |
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| Atm Machine | No |
| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee kiosk |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Platform 1- Available during staffing hours |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Folkestone West station |
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| Waiting Room | No |
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Waiting Room Note: platform 1 Only available when staff present |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking Spaces: 215 Annual Charge: £853.70 Daily Charge: £5.30 Monthly Charge: £78.50 Off Peak Charge: £4.80 Six Monthly Charge: £471.90 Per Hour Charge: N/A Three Monthly Charge: £235.30 Weekly Charge: £24.00 |
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| Car Parking Contact Available | No |
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Phone number: 0330 333 9232 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
| Taxi Rank | No |
| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1 - Available during staffing hours |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to Platform 1 via main entrance off Shorncliffe Road. Step free access to platform 2 via side entrance off Station Road. Step access between platforms via station subway. Step free Interchange between platforms via steep roads is in excess of 500 metres. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are available to book |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: by entrance to platform 1 |
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| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 6:25 AM to 1:05 PM Sat: 7:35 AM to 2:15 PM Sun: Unavailable |
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Staff Help Available Note: This station is not continuously staffed please see staffing times for details of when staff assistance is available. |
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Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. |
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Live departures and arrivals for Folkestone West
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 06:02 | London St Pancras (Intl) Platform 1 | 1 | On time | coaches | See details on departure to London St Pancras (Intl) |
| 06:13 | London Charing Cross via Tonbridge Platform 1 | 1 | On time | coaches | See details on departure to London Charing Cross via Tonbridge |
| 06:19 | Ramsgate Platform 2 | 2 | On time | coaches | See details on departure to Ramsgate |
| 06:28 | Dover Priory Platform 2 | 2 | On time | coaches | See details on departure to Dover Priory |
| 07:02 | London St Pancras (Intl) Platform 1 | 1 | On time | coaches | See details on departure to London St Pancras (Intl) |
| 07:13 | London Charing Cross via Tonbridge Platform | On time | coaches | See details on departure to London Charing Cross via Tonbridge | |
| 07:19 | Ramsgate Platform | On time | coaches | See details on departure to Ramsgate | |
| 07:28 | Dover Priory Platform | On time | coaches | See details on departure to Dover Priory |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 06:02 | Dover Priory Platform 1 | 1 | On time | coaches | See details on departure to Dover Priory |
| 06:13 | Dover Priory Platform 1 | 1 | On time | coaches | See details on departure to Dover Priory |
| 06:19 | Ashford International Platform 2 | 2 | On time | coaches | See details on departure to Ashford International |
| 06:28 | Ashford International Platform 2 | 2 | On time | coaches | See details on departure to Ashford International |
| 07:02 | Dover Priory Platform 1 | 1 | On time | coaches | See details on departure to Dover Priory |
| 07:13 | Ramsgate Platform | On time | coaches | See details on departure to Ramsgate | |
| 07:19 | Tonbridge Platform | On time | coaches | See details on departure to Tonbridge | |
| 07:28 | London St Pancras (Intl) Platform | On time | coaches | See details on departure to London St Pancras (Intl) |