Folkestone West
Ticket office
Closed now
| Mon - Fri: | 6:25 AM to 1:05 PM |
|---|---|
| Sat: | 7:35 AM to 2:15 PM |
| Sun: | to |
Station details
General information
| Station Operator: SE | |
| Station Code: FKW |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: Platform 1 entrance from Car Park |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee kiosk |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 1 |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Folkestone West station |
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| False | Waiting Room |
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Waiting Room Note: platform 1 |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 215 Annual Charge: £832.10 Daily Charge: £5.20 Monthly Charge: £76.60 Off Peak Charge: £4.70 Six Monthly Charge: £460.00 Per Hour Charge: N/A Three Monthly Charge: £229.40 Weekly Charge: £23.40 |
| False | Car Parking Contact Available |
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Phone number: 03301 235 247 Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Platform 1 |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step Free access to Platform 1 via main entrance off Shorncliffe Road. Step free access to platform 2 via side entrance off Station Road. Step access between platforms via station subway. Step free Interchange between platforms via steep roads is in excess of 500 metres. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: by entrance to platform 1 |
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| True | Impaired Mobility Set Down |
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