Dewsbury
Ticket office
Closed now
Station details
| Station Operator: TP |
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| Station Code: DEW |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Northern, TransPennine Express |
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| Lost Property Contact Available | No |
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Phone number:
0345 600 1672 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: To speak to a member of our team please call 0345 600 1671 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
| Telephones | Yes |
| Toilets | No |
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Toilets Note: There are no toilet facilities available at this station |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: Waiting rooms are available on both platforms. |
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| Car parking | Yes |
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Name: Station Car Park Operator: Local Council Spaces: 80 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: The car park is operated and maintained by Kirklees Council. Details of charges are available here |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Cycle racks are also available on Platform 1. Information about travelling with your cycle on TransPennine Express trains is available here
Information about travelling with your cycle on Northern trains is available here
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: The nearest taxi rank is outside the station. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
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Accessible Toilets Note: There are no toilet facilities available at this station |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. The station staffing hours are: Monday to Saturday: 06:00 - 19:45 Sunday: 07:00 - 19:45 This station is Category B2. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, lifts are unavailable, and assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring the use of platform 1 or assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 7:45 PM Sat: 6:30 AM to 7:45 PM Sun: 7:00 AM to 7:45 PM |
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Assisted Travel: Please call 0800 107 2149 to book assistance |
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