Coventry
Ticket office
Closed now
Station details
| Station Operator: VT |
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| Station Code: COV |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: West Midlands Trains |
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Ticket Office Note: Ticket machines can be found in the booking hall |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Monday to Sunday 06:00 - 21:00 Available from customer service offices, located on platform 1 and 3. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
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First Class Lounge Note:
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| Shops | Yes |
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Shops Note: Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Toilets are located on Platforms 1 and 2/3 Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30 An accessible toilet is available on platform 1, accessed using a RADAR key.
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | Yes |
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Waiting Room Note: Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station. |
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| Car parking | Yes |
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Name: Multi Storey (Car Park 1) Operator: Avanti West Coast Spaces: 336 Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Cycle Hub off main concourse 144 spaces 59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Outside station front |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | No |
| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Yes , Located on platform 1 , these toilets are operated with a radar key
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category A - This station has step-free access to all platforms / the platform |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon: 5:00 AM to 2:00 AM Tue: 5:00 AM to 2:00 AM Wed: 5:00 AM to 2:00 AM Thu: 5:00 AM to 2:00 AM Fri: 5:00 AM to 2:00 AM Sat: 5:00 AM to 1:00 AM Sun: 7:15 AM to 2:00 AM |
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Staff Help Available Note: Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Assistance Meeting Point: Customer service office on Platform 1. |
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