Congleton
Ticket office
Closed now
Station details
General information
| Station Operator: NT | |
| Station Code: CNG |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
08002006060 Website: Go to website |
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| False | Ticket Gate |
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| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Located on Manchester platform. Links for current train running. |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| False | Station Buffet |
| True | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
| True | Waiting Room |
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Waiting Room Note: Waiting room available during booking office hours, and canopies at all times |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Northern Spaces: 35 Annual Charge: N/A Daily Charge: £3.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: 0800 200 6060 Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Busline 0871 200 2233 |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Ticket office staff make every effort to assist disabled passengers with tickets and information. |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: yes - separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms. |
| False | Accessible Taxis |
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| False | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: No designated area is provided. The station front may be used for set down purposes. |