Congleton
Ticket office
Closed now
Station details
| Station Operator: NT |
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| Station Code: CNG |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Northern |
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Ticket Office Note: Ticket Machine located in the Booking Hall close to the ticket office and facing the car park - accepts cards only |
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| Lost Property Contact Available | No |
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Phone number:
08002006060 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: 08002006060 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Platforms 1&2 |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
| Waiting Room | No |
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Waiting Room Note: Waiting room available during booking office hours, and canopies at all times |
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| Car parking | Yes |
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Name: Station Car Park Operator: Northern Spaces: 35 Annual Charge: N/A Daily Charge: £3.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 0800 200 6060 Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | No |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Busline 0871 200 2233 |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Ticket office staff make every effort to assist disabled passengers with tickets and information. |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Category B station, Scooter Friendly Station - separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: No designated area is provided. The station front may be used for set down purposes. |
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| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 1:40 PM Sat: 7:30 AM to 1:40 PM Sun: Unavailable |
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Assisted Travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |
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