Colchester Town
Ticket office
Closed now
Mon - Fri: | 6:10 AM to 8:15 PM |
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Sat: | 7:00 AM to 6:45 PM |
Sun: | to |
Station details
Station Operator: LE | |
Station Code: CET |
Staffing Level: partTime | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | Yes |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Lost Property Contact Available | No |
Website: Go to website |
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Ticket Gate | No |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
Left Luggage Contact Available | No |
Customer Help Points | Yes |
Atm Machine | No |
Baby Change | No |
Bureau De Change | No |
Post Box | No |
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
Showers | No |
Station Buffet | Yes |
Station Buffet Note: Coffee kiosk and self service vending machine |
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Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: Toilets are located alongside the ticket office and only open when the station is staffed. |
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Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | Yes |
Waiting Room | No |
Car parking | Yes |
Name: There is a Council managed car park behind the station Operator: Local Council Spaces: 0 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
Car Parking Contact Available | No |
Phone number: Website: Go to website |
Cycle Storage Availability | Yes |
Sheltered: Yes Within station, forecourt and on platform |
Cycle Storage CCTV | Yes |
Taxi Rank | No |
Car Hire | No |
Airport | No |
Metro | No |
Bus Service | Yes |
Bus Service Note: Colchester Town Station is around 5 minutes walk from Colchester Bus Station |
Accessible Booking Office Counter | No |
Accessible Public Telephones | No |
Accessible Toilets | No |
Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Single platform station. This station has step free access to the platform. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
Accessible Taxis | No |
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Mon - Fri: 6:10 AM to 8:15 PM Sat: 7:00 AM to 6:45 PM Sun: Unavailable |
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Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Train guards also operate on this route and can provide assistance outside of these hours. Booking is recommended |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |