Colchester

Address

Colchester [North] station
Station Approach Road
Colchester
CO1 1XD

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Station Operator: LE
Station Code: COL

Staffing Level: Full Time
CCTV: Yes

Lost Property Contact Available	No
Website: Go to website
Ticket Gate	Yes
Ticket Gate Comments: Colchester station has Secure Station Acreditation
DepartureScreens, Announcements, ArrivalScreens,
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.

Left Luggage Contact Available	No
Customer Help Points	No

Shops	Yes
Shops Note: News agent Dry cleaner Passport Photo Booth
Showers	No
Station Buffet	Yes
Station Buffet Note: Coffee Shop Coffee kiosk Vending machines
Telephones (Cards & Coins)	Yes
Toilets	Yes
Toilets Note: The toilets are located on all platforms. The accessible (radar key) toilets are located on Platforms 2 and 4
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Find WiFi Hotspots around Colchester station
Waiting Room	No

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 1373 Annual Charge: £1716.00 Daily Charge: £11.00 Monthly Charge: £172.00 Off Peak Charge: £9.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £490.00 Weekly Charge: £44.00

Car Parking Contact Available	No
Phone number: Website: Go to website

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 554 Type: Compound Location: Situated by the South entrance, and in the main car park by the North entrance. A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability).

Cycle Storage Availability

Sheltered: Yes
Spaces: 554
Type: Compound
Location:

Situated by the South entrance, and in the main car park by the North entrance.

A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability).

Cycle Storage CCTV	Yes

Taxi Rank	Yes
Taxi Rank Note: Taxi rank at both entrances.
Car Hire	No
Airport	Yes
Airport Note: Express CoachLink to Stansted Airport runs from outside the ticket office building. Further information: 0845 748 4950 (UK only)

Metro	No
Bus Service	Yes
Bus Service Note: Colchester & Wivenhoe is a PlusBus location click here to see the PlusBus map

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step free access to all platforms HOWEVER, PLEASE NOTE, people with restricted mobility are advised to arrive on the London bound side of the station as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall and it is quite a long and steep walking route to get from one side to the other. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is Customer Information Office platform 4.

Accessible Taxis	No
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon - Sun: Twenty Four Hours
Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

No timetables.