Open now
| Mon - Fri: | 4:30 AM to 11:15 PM |
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| Sat: | 4:30 AM to 10:30 PM |
| Sun: | 6:00 AM to 11:15 PM |
| Station Operator: LE | |
| Station Code: COL |
| Staffing Level: Full Time | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| True | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| False> | Lost Property Contact Available |
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Website: Go to website |
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| True | Ticket Gate |
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Ticket Gate Comments: - |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help points available in the subway and on platform 1. |
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: News agent Dry cleaner Passport Photo Booth |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee Shop Coffee kiosk Vending machines |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on all platforms. The National key toilets are located on Platforms 2 and 4; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| True | Waiting Room |
| true | Car parking |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 1373 Annual Charge: £1359.38 Daily Charge: £8.60 Monthly Charge: £136.71 Off Peak Charge: £5.10 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £35.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
| True | Cycle Storage Availability |
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Sheltered: Yes Situated by the South entrance, and in the main car park by the North entrance. A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability). |
| True | Cycle Storage CCTV |
| True | Taxi Rank |
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Taxi Rank Note: Taxi rank at both entrances. |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Express CoachLink to Stansted Airport runs from outside the ticket office building. Further information: 0845 748 4950 (UK only) |
| False | Metro |
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| True | Bus Service |
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Bus Service Note: Colchester & Wivenhoe is a PlusBus location click here to see the PlusBus map |
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Accessible Taxis |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| True | Accessible Ticket Machines |
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| False | Impaired Mobility Set Down |
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| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 18:43 | London Liverpool Street Platform 3 | 3 | On time | See details on departure to London Liverpool Street |
| 18:43 | Norwich Platform 2 | 2 | 18:45 2 mins late | See details on departure to Norwich |
| 18:49 | Colchester Town Platform 1 | 1 | 18:52 3 mins late | See details on departure to Colchester Town |
| 18:54 | Clacton-on-Sea Platform 1 | 1 | On time | See details on departure to Clacton-on-Sea |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 18:42 | Ipswich Platform 3 | 3 | On time | See details on departure to Ipswich |
| 18:42 | London Liverpool Street Platform 2 | 2 | 18:44 2 mins late | See details on departure to London Liverpool Street |
| 18:48 | London Liverpool Street Platform 1 | 1 | 18:51 3 mins late | See details on departure to London Liverpool Street |
| 18:52 | Walton-on-the-Naze Platform 5 | 5 | On time | See details on departure to Walton-on-the-Naze |