Clacton-on-Sea
Ticket office
Open now
Station details
| Station Operator: LE |
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| Station Code: CLT |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: Clacton-on-Sea station has Secure Station Acreditation |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help point on concourse. |
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| Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Vending machine available on concourse. Station buffet serving refreshments. |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets including the accessible toilets are located on the concourse; these toilets are operated by a radar key. They are only available during the opening hours of the station. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 49 Annual Charge: £1099.00 Daily Charge: £6.50 Monthly Charge: £110.00 Off Peak Charge: £4.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £314.00 Weekly Charge: £26.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Station concourse |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Accessible (Card Only) telephone available on concourse |
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| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Ticket machine located on station concourse. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon: 5:15 AM to 6:00 PM Tue: 5:15 AM to 6:00 PM Wed: 5:15 AM to 6:00 PM Thu: 5:15 AM to 6:00 PM Fri: 5:15 AM to 6:00 PM Sat: 5:15 AM to 6:00 PM Sun: 7:15 AM to 4:30 PM |
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Staff Help Available Note: Assistance at this station is provided by a staff member during ticket office opening hours. Train guards also operate on this route and can provide assistance outside of these hours. Booking is recommended |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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