Cheltenham Spa
Ticket office
Open now
Mon - Fri: | 5:45 AM to 8:15 PM |
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Sat: | 5:45 AM to 7:15 PM |
Sun: | 9:00 AM to 8:15 PM |
Station details
Station Operator: GW | |
Station Code: CNM |
Staffing Level: Full Time | |
CCTV: Yes |
Oyster Pre Pay | No |
Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | No |
Oyster Topup | No |
Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: In ticket hall and on Bristol bound platform |
Lost Property Contact Available | Yes |
Website: Go to website |
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Ticket Gate | Yes |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
Left Luggage Contact Available | No |
Customer Help Points | Yes |
Atm Machine | No |
Baby Change | Yes |
Bureau De Change | No |
Post Box | No |
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
Showers | No |
Station Buffet | Yes |
Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. |
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Tourist Information Office | No |
Trolleys | Yes |
WebKiosk | No |
WiFi | Yes |
Wifi Note: Connect to "GWR Free Station WiFi" |
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Waiting Room | No |
Car parking | Yes |
Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 178 Annual Charge: £670.00 Daily Charge: £4.80 Monthly Charge: £85.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £230.00 Weekly Charge: £24.00 |
Car Parking Contact Available | No |
Phone number: 0345 165 2030 Website: Go to website |
Cycle Storage Availability | Yes |
Sheltered: Yes |
Cycle Storage CCTV | Yes |
Taxi Rank | Yes |
Taxi Rank Note: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff. |
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Car Hire | No |
Airport | No |
Metro | No |
Bus Service | Yes |
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessible Booking Office Counter | No |
Accessible Public Telephones | No |
Accessible Public Telephones Note: Public telephones are not accessible |
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Accessible Toilets | Yes |
Accessible Toilets Note: The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543. Fax: 01395 222088. Email: sales@radarkey.org. |
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Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | No |
Step Free Access Note: Step free Category B2 station - step free access available to both platforms via steep ramps to each platform. |
Accessible Taxis | No |
Accessible Taxis Note: Accessible taxis are available |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff. |
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Staff Help Available | Yes |
Mon - Fri: Unavailable Mon - Sun: 5:00 AM to 1:00 AM Sat: Unavailable Sun: Unavailable |
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Staff Help Available Note: Meeting point: Customer assist office. |
Live departures and arrivals for Cheltenham Spa
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
13:47 | Great Malvern Platform 2 | 2 | On time | See details on departure to Great Malvern | |
13:52 | Bristol Temple Meads Platform 1 | 1 | On time | coaches | See details on departure to Bristol Temple Meads |
13:59 | London Paddington Platform 1 | 1 | On time | See details on departure to London Paddington | |
13:59 | Nottingham Platform 2 | 2 | On time | See details on departure to Nottingham | |
14:15 | Newcastle via Leeds Platform 2 | 2 | On time | See details on departure to Newcastle via Leeds | |
14:40 | Birmingham New Street Platform 2 | 2 | On time | See details on departure to Birmingham New Street | |
14:52 | Plymouth Platform 1 | 1 | On time | See details on departure to Plymouth | |
14:59 | London Paddington Platform 1 | 1 | On time | See details on departure to London Paddington | |
15:15 | Edinburgh via Leeds Platform 2 | 2 | On time | coaches | See details on departure to Edinburgh via Leeds |
15:15 | Gloucester Platform 1 | 1 | On time | See details on departure to Gloucester |
Due | Destination | Platform | Expected | Train Length | further details |
---|---|---|---|---|---|
13:31 | London Paddington Platform 2 | 2 | On time | See details on departure to London Paddington | |
13:45 | Brighton Platform 2 | 2 | On time | See details on departure to Brighton | |
13:50 | Edinburgh Platform 1 | 1 | On time | coaches | See details on departure to Edinburgh |
13:58 | Gloucester Platform 2 | 2 | On time | See details on departure to Gloucester | |
14:14 | Penzance Platform 2 | 2 | On time | See details on departure to Penzance | |
14:29 | London Paddington Platform 2 | 2 | On time | See details on departure to London Paddington | |
14:37 | Plymouth Platform 2 | 2 | On time | See details on departure to Plymouth | |
14:50 | Glasgow Central Platform 1 | 1 | On time | See details on departure to Glasgow Central | |
15:14 | Nottingham Platform 1 | 1 | On time | See details on departure to Nottingham | |
15:14 | Plymouth Platform 2 | 2 | On time | coaches | See details on departure to Plymouth |